VU is a great option for first time home buyers (and it was for my first home purchase) but if you may have some complicated factors, of are buying a fairly expensive home, I would shop around. The origination fee is always 10% so if you're buying a $500k house, that's $5000 you have to pay JUST in origination fees. Several things were missed in our underwriting and closing that put us in super uncomfortable positions multiple times. Something would be missed and they would come to a solution and say "okay that's it! You're good to go" until something else would magically get brought up. Closing tasks we're done last minute causing our closing process to be a disaster. People working our case were missing things because it was their "first time" so no, I will not be using VU again and I would recommend that if you're considering VU, that you do at least shop around for other VA loan providers.
Daniel, sheri were extremely helpful and diligence. I appreciate their assistance and courtesy. Thank you
Jaclyn did a great job for us and help us through every step of the process.
Nate and team were outstanding. Engaging and responsive the whole way.
Mike Mange and his team are AAAA++++, they are the best of the best.
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The people for your loan company was great to work with so kind and nice would tell everyone how got you all have been.
The whole experience was the smoothest and stressless process I’ve ever had.
I can only say my recommendation for your company is the very highest. All of your people that dealt with me were outstanding. Your Internet website is very user-friendly. I liked it very much. The concierge Function was new to me and so very helpful. Great idea. The loan coordination was very user-friendly and greatly helped keep the process going in the right direction at all times. It was a team effort and I have only positive things to say about each member of the team. They did a great job.
Josh and Holly are the best to work with, always willing to go the extra mile.
I have financed several houses over the past three decades, and hands down the customer service and expertise provided by Veterans United ranks at the very top!! Absolute 5-Stars rated!!
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Very smooth process .
The entire team (Shane, William Sam ad Michael) was great in helping us navigate the loan process with ease!
Asli Wissmann exemplifies everything Veterans United stands for. She was prompt, polite, and treated me like family. I love Veterans United because of her generosity and support through my home buying journey! She is phenomenal, as a loan officer she is one in a million!
Knowledgeable, Kind, Efficient
there are bumps along the journey but those are expected. overall happy to use them
My team were very professional, compassionate and very understanding concerning my limitations during one of the most stressful times during this process. They were very helpful by catering to my needs by making the process of buying my home relatively easy. I literally went from having to live out of my car that was inoperable to actually realizing home ownership! Wow you guys are the best. Thank you! Mr. John Thomas Coley
