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Killeen, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

243

Total Customer Reviews

97.5%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

No words can truly express how we feel. Our dream has been actualized and we cannot be more grateful. Merrie, Mike, Todd, Kyle, and Danny all played a crucial role. This was our first home buying experience and everyone was graceful and patient with all of the questions we asked. Their dedication to excellence and service has been second to none. A 1 to 10 scale is not adequate to reflect their actual impact. Though words do not express our gratitude I will simply say thank you for everything and I will definitely let everyone I know how well we were taken care of.

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Veterans United and all it’s team members and professional associates were outstanding. My and my family will be forever grateful with our first home buying experience thanks to VU!!

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Veterans United made the home loan process a quick and easy process. Our loan officer Danny is the best! Excellent service Danny! And thank you!

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Great team to work with, would definitely work with them again in the future!

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

4 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

Loan Officer: Cody Smith

NMLS# 1074565

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Greatly appreciate your cooperation and support

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
Photo submission from John R.

We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

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5 out of 5 Stars
Would Recommend

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Quote from my real estate agent " Your lender is awesome! Have not worked with a VA lender before that has been so easy, attentive, and responded so quickly." This is the second home I have purchased through Veterans United home loans and both experiences have gone extremely smooth. Danny Reyna and the entire team I worked with were very attentive and responsive to any and all concerns I had. Because of this dedication, I was able to close on my home on a Friday afternoon (after getting out of work) and the loan get funded literally 10 minutes after I signed all the paperwork. Because of the great team at Veterans United I would have to say that the home buying process has been EASY especially knowing that I had a knowledgeable and supportive team of helpful people to call on with any questions or concerns. I will use them again in the future when purchasing a home and will recommend them to anyone for sure!

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

More Reviews

See all 243 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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