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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
72,716 reviews
749 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 72,716 Air Force service member reviews

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5 out of 5 Stars

The entire team was very helpful, friendly, and professional.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

I didn’t know anything about buying a house and they made it super simple and easy to understand.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Not a single thing I could complain about. The entire team made this the most enjoyable experience.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Hanna and everyone at Veterans United was great. They made the process smooth and easy.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

Absolutely amazing team!

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

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5 out of 5 Stars

Jake was awesome

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

These guys are AWESOME. Very professional. They made this process truly enjoyable.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

VU was very helpful and even covered a few thousand in rate extension fees and some underestimations in the final disclosure. They helped forward mail, setup utilities and had partner deals on home security, internet, etc. Overall, very helpful throughout the process and ended up getting exactly what we needed - a house - with only a few thousand out of pocket! Randy was awesome.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

I very much appreciated the transparency, professionalism the effort by all the individuals who worked on my loan approval process. Also, we received a nice home wall decoration that says 'Home Sweet Home'. TY.

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

It's been 30 years since I bought a house, and it felt somewhat overwhelming. With that being said, everyone involved, from the real estate agent, to the concierge, to the loan team and legal folks....it was all fairly painless. It was professionally handled. Everyone involved kept my blood pressure in check and kept me very well informed every step of the way!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

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5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Montgomery, Bailey and Jesse were all fantastic to work alongside. They were always quick on responding to my questions, no matter the random times that I would message them, and explained everything so well that it was very easy to understand. If I could rate them higher than 10, I would. They made the process so easy for a first time home buyer.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Whenever we have any concerns we Aaron always gives us 100 percent confidence that we are at the right rate at the right time and if it isn't it will be fixed and taken care of flawlessly. A million times thank you for looking out for us we are ever so grateful.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4 out of 5 Stars

As with any home purchase there are ups and downs. My loan officer, Mike Peters, was outstanding. People around him though..... I think the biggest gripe I have is rather than a quick phone call that could have sped some of the processes along, they insisted on texts/emails without any phone call at all. Some of these added time to the process and created frustration on my part as I specifically asked for a phone call as I was sick of all the texts. Again though, Mike Peters himself was NOT the one doing this, he always returned calls if he didn't answer himself and worked hard to get me the best deal he could (I shopped for my loan from four different places including a credit union and a local bank).

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

I had an amazing an amazing experience with the veterans United team.
They helped me get my home loan ever ahead of scheduke, and their support was oustanding every step of the way. I give them 10/10 and highly recomend them to any veteran looking for a home loan.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Heather Damer is a rock star! She is timely with her information, she communicates well, and she is easy to talk to. Heather goes above and beyond for her customers. I have the upmost respect for her. She is a top notch lady!

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars

Fabulous team. Supportive, informed, generous with their time, respectful of me.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

People hold me how long the process would take ,,,, I kept up with the to-do list and closed loan much sooner than friends and family thought possible

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

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