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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,211 reviews
761 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,211 reviews from Michigan

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5 out of 5 Stars

The process went extremely smooth and the team of experts at Veterans United helped with every step of the way to purchasing our first home!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Josh is great to have on my side! He has been a great help to me and I really appreciate his knowledge, professionalism, and ability to get me the answers and solutions I need to make everything happen.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

Exceptional customer service! Thank you for everything you do.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Everything was easy, straight forward, and efficient. Very happy with original loan and ReFi. Justin, Holly and team beyond great! Thank you guys 😊

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Photo submission from Miles R.

We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

I was buying my grandparents home and it was in a reverse mortgage. We hit so many speed bumps and he stuck with me and it was awesome! From getting my credit to where it needed to be until the day my loan funded Veteran’s United was there from the wee thought about buying a house until I closed. They made it very very easy for me in a not so easy situation! It was an awesome experience.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Shawn Hall and the team who works with him were all very professional and knowledgeable. They were a pleasure to work with!

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

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5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

the whole
Team was amazing from start to finish. Very professional, very communicative and got the job done would highly recommend them.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

I would hands down recommend this Veterans United team to anyone, anytime. Prompt service, professional, and always courteous, this team is on top of it all. If we ever need help again, I will absolutely not hesitate to ask. Thank you all so much!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

They was great answered all the questions we had and helped find all the papers we needed and was there when we needed them

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

ONE WORD. " GREAT "

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Photo submission from Ronald N.

The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4.5 out of 5 Stars

I wasn't sure if I will ever close but Toby stay with me, kept it professional you rarely heard of these days. If I ever see a veteran that need a home I would tell them to reach out to veteran United and ask for Toby Clifton he know what he doing.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

Everyone is very knowledgeable and professional, had no issues whatsoever working with them.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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Experience first-hand why 362,353 homeowners give us a perfect score!

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5 out of 5 Stars

Working with Rob was easy in 2020 to purchase our home and again to do a refinance in 2026 to use some equity to do multiple things. The process was fast. Questions were answered promptly. Rob even called to go over what our financial goal was prior to starting the process. That is top notch customer service.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

3.5 out of 5 Stars

My only beef was that the original preapproval stated conventional mortgage. Whenever things changed to fha, it made it difficult. All is good in the end though. Honestly, if I knew in advance it was fha, I would have probably stopped looking at the market altogether and simply concentrated on a rental, so its a blessing in disguise.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Although I didn't require all of the services offered, Veterans United can basically be a one stop shop for purchasing a home. They walked me through the process using a series of tasks to be completed and were easily available to answer any of my questions. Lance and his team are the best!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Photo submission from Donald T.

Happy in Up North Michigan. Thank you, Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Nicole Camarillo was outstanding to work with, she did everything she said she would do and follow back up with you the same or next day.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

4 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Clayton has been exceptionally helpful every time I have worked with him! I look forward to continuing working with him and the rest of the VU family!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

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