I was treated with respect from everyone at all times.They went out of their way to help me.VA was and is the best!
Lance Nilson was extremely helpful. My wife and I greatly appreciated his expertise and professionalism. Everyone that worked alongside him also did an awesome job with communicating and being on top of everything.
The purchase of a home can be one of the most stressful event in one’s lifetime. One of the main reasons is you may or may not be kept in the loop so you have to be patient while you are waiting for the process to go through which can make you feel anxious at times. Amazingly this was not the case with Veterans United specifically Lily Farnan and her theme. She kept us in the loop every Step of the way. She let us know what to expect and at the close of the day she would always send an update which was always positive. This made you feel good especially if you’re not sure about what is happening behind the scenes. In addition Veterans United has a very informative website with videos that tells you about the process and what to work on or expect for the next step. We really appreciate this kind of information and customer care. Thank you very much , it’s really appreciated!
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Our team at Veterans United made the whole home buying process a breeze from start to finish. They were always quick to follow up if a form or more info was needed, and it was great to actually be able to talk to a real person when you gave them a call. I would rate them 10+ out of 10, a quickly recommend them to any vet looking to start the home buying process!!
The whole team made the pre approval thru home buying process easy and painless. The app is user friendly to upload and sign documents. The included insurance quotes that were embarrassingly cheaper than we were paying previously and for more coverage was huge!
Veteran United representative Mr.Cory was such a great person, took every step with constantly checked on me to see if I need help or if I understand everything correctly given professional advice. I would recommend Cory to all my retired Veteran associates and friends to use Veterans United, request Mr. Cory
I absolutely love working with Justin. Using my VA Home Loan was such a smooth process and Justin helped us again to use the VA IRRRL. My wife stated this was the easiest process she has seen. I highly recommend using Veterans United as a Veteran myself.
You sent me an email that says my tax information is ready yet when i go to the website under documents there's nothing there.
Sheldon, Danielle and the team went above and beyond. No matter how difficult our information was to obtain, they helped us find a way. We would not have our home without them! They are genuinely the sweetest people I have ever had the pleasure of working with. I can not recommend them enough!!
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Josh and his team are absolutely wonderful.
Tommy Purk made it possible for me to close in 3 weeks. Excellent work and very much appreciated.
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Very good work
Very good professional friendly staff. Good Communication with texts emails and phone calls. Was always there to listening to my concerns and any questions I may have had. And answered any concerns and questions in a timely manner.
I was very nervous the team told me what I needed to do every step of the way it went so smooth.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Super easy
Veterans United made home buying less stressful and so simple for me!
I paid so much for rate because the closing costs were packed. My credit is way too high to get 5.5 and pay so much. I paid $7600 in lender fees. I am also a disabled vet so funding fee was waived. If I had to pay it also.Would I have paid $10 grand in lender fees? Wow!
I didn't see it until the final disclosure but too late. I talked to rep but resigned to the deal I got.
A good deal on the surface but too expensive for what I got.
I did really enjoy working with Jeremy and Joanna.. The process was smooth.
My situation just seems like a mediocre deal to me to recommend from a bottom line perspective..
That point could have painted my house.
