The team that I worked with was amazing. They were friendly, courteous, knowledgeable, and efficient. They kept me updated throughout the whole process. If I had any questions or concerns, they would answer those questions and put my mind at ease. Everything thing went so smoothly in the purchasing of my home. Thx Jacob, Trevor, and Nate.
I have nothing but wonderful things to say about Nate Bohon! He and his team have been absolutely fantastic in my initial purchase and our refinance.
Thank you!!!
Melanie Trindle
Professional, personal, responsive and helpful. A full team of people to assist with all phases, including move in needs. Thank you.
Working with Steve and Natalie was such a great process! They were so knowledgeable and worked tirelessly to get me the best rate! I would and have recommended them to all my family and friends.
Paul Farnham and his team of experts made my home purchase easy, efficient, and stress free. I never thought I could be a homeowner, but here I am, owning a home.
Very professional and way to work with!
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Enjoyed working with Shane and Rachael.
They ensured the process went very quick smooth.
Second time used Veterans United. Ken is hands down no contest real estate agent we ever had. It’s honestly shocking (after and selling a previous home) the difference he made. No kidding, anyone looking to move to our area I will INSIST they let him and his wife look out for their needs.
We miss him already even though we know he is with us as we settle in.
Rachel Gruber was phenomenal and I highly recommend her. Even though our real estate, underwriting and title teams left us very frustrated, she was consistently amazing. She’s the reason I would recommend Veterans United to anyone else because I believe our experience is a rarity and that they are wanting to correct problems that arise. She’s enthusiastic and willing to correct issues after the sale which shows integrity and compassion. Truly exceptional.
I researched and reviewed many mortgage companies aimed at Veterans. Veterans United was consistently the company that had the highest service and satisfaction rate. I begain my homebuying journey 2 years ago with less than Ideal credit. Veterans United worked with me for over two years to build my credit, purchase my dream home, and guided me throughout the process along with my realtor.Working withMax, Eric, Jill, and Ally was an amazing experience and if you're looking to purchase a home with a VA loan,Veterans United is not if you should work with them, but how soon.
The refinance was about as "fire and forget" as can be.
My family had $6000. invested and Gus was ready to scrap the whole deal. We would have lost all that money!
Response from Veterans United
Hi Michael,
I can only imagine how stressful that must have felt, especially knowing your family had $6,000 invested and believing the entire deal might fall through. That kind of uncertainty would be overwhelming for anyone, and I’m truly sorry you were put in a position where you felt that loss was possible.
I would really appreciate the opportunity to better understand what happened in your situation and walk through the details with you. If you’re open to it, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Very professional, thorough, and great customer service. Easy 10/10.
Working with Stephen Erickson and Adam Nelson was the easiest it has ever been for me to buy a house. They were attentive, honest, quick to respond and professional. Veterans united as a whole did make me feel part of a family all the way and I found the process as painless as possible, actually a joy

