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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,331 reviews
773 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,331 unfiltered reviews

Starting on Page 11 of 14,912. Return to Page 1

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Great experience. Everyone was very knowledgeable and helpful in my journey to my home. Thanks so much to all those involved.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

My experience with Veterans United was outstanding! The entire process was suitably structured, generously transparent, and very supportive. Buying a new home (and moving) could have been a stressful process, but it was orchestrated as a smooth and comfortable experience. Communication was clear and helpful every step of the way. I always felt well informed and understood what was needed for each step in the process. As a Veteran, I truly appreciate the outreach of everyone in the VU staff. They are efficient and respectful and eager to assist. I also appreciate the service offered by the concierge team. And finally, I do recommend Veterans United to any fellow veterans planning a home purchase.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

Leah went out of her way to make it happen, I would definitely recommend Veterans united especially Leah.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

The entire experience with Veterans United was fantastic. Everyone was very flexible, even with curveballs thrown at us by the seller and the seller's title company.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars

The entire experience was great. The only complaint I have is that during the e-signing, there were a couple of times I had to sign or explain the same thing multiple times. And there were a couple of times that I needed to get a hold of my lender to answer questions and they were either in meetings or lit for the day. All in all, everything has been amazing and great.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

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Experience first-hand why 355,412 homeowners give us a perfect score!

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5 out of 5 Stars

Wow!! What a Team. Outstanding service

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

Calm, patient, out going and very attentive.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

Ready to see for yourself?

Experience first-hand why 355,412 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Very professional,answer all call and questions.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars

Ross was amazing! Gave us the best rate against 3 other lenders! Process was painless and we were able to close 3 days early.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Veterans United made the loan process super easy and quick!

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

4.5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars

Upon the initial conversation, the team stood by their reputation. So glad they got me the house I wanted

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Aaron Esterle was amazing the whole journey from the approval until I received my keys Aaron was supportive and made sure I understood what I was doing I would give him 20 stars if possible

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Veterans United was easy to work with. We had a tight deadline for a VA Home Loan and they pulled it out. Highly recommend, especially compared to the competition.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

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