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Killeen, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

379

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 379 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The best loan officer definitely going to recommend her to my friends and family

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

Veterans united was the best experience for us in our Buying a Home process. I would recommend this to every veteran.

headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

I have recommended Veterans United to 3 soldiers so they can experience the excellent service you guys offer. With this type of service, I have no reason to inquire about other companies unless the rates are significantly different.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

Merrie Ellis did a outstanding job!!!
She always goes above and beyond for her clients!!
She’s truly amazing at was she does and is always looking out for the best possible outcomes for her clients, we have gone with her for multiple properties and she always makes it happen!
She has our business until she either retires or moves away! Thank you Merrie!!

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

4.5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4 out of 5 Stars
Would Recommend

Few to many phone calls for my taste but everyone kept me up to date and worked hard to get everything done in such a short time.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4.5 out of 5 Stars
Would Recommend

Their app/web interface is easy to use/follow and was promptly updated by their team whenever there was a new document/change.They were transparent with the whole process. We always felt "in the loop" and didn't get a bad vibe when we asked questions.All in all, my wife and I had a very pleasant experience working with Danny and their team at Veteran's United Home Loans!

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Merrie definitely backs up her profession and when she tells you that there's always a way , believe her! She's the best and such a beautiful genuine person. My journey and experience was absolutely wonderful and a breeze with Merrie!!! I would Definitely work with her again for sure!

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

4 out of 5 Stars
Would Recommend

Overall, it was a very positive and smooth. Until proven otherwise, Veterans United is good in my book. Thanks to everyone that contacted me. Very professional organization.

headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

From day 1 until closing date they commit to give us the best service, they keep us updated of all steps , they were flexible to pur schedules, definitely I'll go back with them to buy my second house

headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

We really appreciated the ease of working with Veterans United lending crew and team. The portal app made it convenient as well!

headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

i love Va homes loans, my husband and i really appreciate all that the have done for us...
i would refer you to the pope and the president.God bless you all, your whole team was awesome

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Veterans united is great! Didn't see the point of the concierge

headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Michelle and her team were hands down the best. They made my home buying process go as smooth as possible. I highly recommend their services to anyone looking to purchase a home.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4.5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

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5 out of 5 Stars
Would Recommend

My loan officer was exceptional 10/10

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

4 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

it has been the best experience i have eve had with a loan place and with your new light house program it helped me more then anyone can think or say you guys need to promote that program more

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

First time home buying experience. Though we was a little anxious, this entire team took the time to appreciate that and answer all of our question and let us lean on their experience and expertise. My wife and I discussed on multiple occasions how taken care of we felt.

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Out standing work!!! Michelle is a rockstar and she was amazing to work with.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

More Reviews

See all 379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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