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Killeen, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
497 reviews
523 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 497 unfiltered reviews

Starting on Page 4 of 17. Return to Page 1

5 out of 5 Stars

An absolute veteran must use. They make the veteran buying experience smooth and worry free. Will definitely recommend to any one including non veterans for home purchases in the future. I say Hoo Ahh!

5 out of 5 Stars

Thanks to Merrie for such an amazing job. She helped me out throughout the whole process. I appreciate the hardwork!

5 out of 5 Stars

Very great outstanding team that helped me through the entire process.

5 out of 5 Stars

I loved this experience. Even though this whole thing was overwhelming , the team made sure everything was smooth and well explained. Thank you so much!!

5 out of 5 Stars

This process was really easy and fast. It was clear and concise. I will recommend them to any and everyone. I appreciate you guys!!

5 out of 5 Stars

Always made sure I understood what I needed to do and made me feel welcomed. Also made sure that I knew what to look for and were patient with me and my questions

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Danny was so awesome and really made the experience so easy. He explained everything so clearly and was easy to get ahold of. He and his team were so great and helpful every step of the way. We love our new home and are so grateful to have had such a seamless and positive experience. I would recommend veterans united to anyone I know who is looking to purchase a home!

5 out of 5 Stars
5 out of 5 Stars

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5 out of 5 Stars

Best group of people I’ve ever worked with

5 out of 5 Stars
5 out of 5 Stars

Kenny and Danny were great. They both worked with me to successful be able to obtain a home loan.

5 out of 5 Stars

I thank you all for making buying my first home an easy and smooth transition.

5 out of 5 Stars
4.5 out of 5 Stars

I'm not the one who enjoy surveys, because of different policies that the administrators of the process they have to ahere to. Being a former administrator of multiple multiple millions dollars cooperations you do the best you can to achieve certain profits and goals, without offending clients.
Michelle, I do appreciate you and your staff efforts to assist with the process of securing the possibility to become home owners. Thanks to you and your staff and administrative efforts it was obtained with satisfaction for sure. Thank you all for your support,services and efforts. Thank sincerely from the bottom of hearts for everything.
Sincerely,
The Snyder Family.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

The whole experience was delightful, I truly believe it was made that way mainly due to the professionalism of the team that was put together seemingly just for me. All my team had concise, I never needed to ask for clarification on anything they explained from A-Z the total process.

5 out of 5 Stars

We just want to say thank you again. We truly appreciate all that this team has done.

5 out of 5 Stars

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Experience first-hand why 399 homeowners give us a perfect score!

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5 out of 5 Stars

There seemed to be mild miscommunications between the underwriter and loan officer at times but most hiccups were easily ironed out.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

We am very grateful and gracious for the United Veterans loan’s team. They were so helpful and supportive to us and I don’t think, without their assistance and team support we would be a home owner. Our dream of owning our own home has come true because of the amazing people at United veterans loan program

4.5 out of 5 Stars

Danny provided excellent and outstanding service to us. We could not be happier with his professionalism. Danny is knowledgeable and expedient.
His personable manner and patience made working with him an awesome experience. Danny was always very prompt in responding to us and never once minded repeating himself. He always explained everything clearly and in detail. His communication skills are exemplary and could not be any better. Danny goes above and beyond! He made our home buying process a great one. Danny Reyna is a gem to be treasured and a true asset to Veterans United! Also, Danny’s staff in the Killeen,TX office were very welcoming and professional. They made any office visit a pleasant one!

5 out of 5 Stars

Ada, was very helpful as well. Thank you again to the whole team❤️

5 out of 5 Stars

The team, Merrie Ellis, Mike Keith, and Adriana Oms were so helpful. They were always ready to answer questions, work their magic efficiently, and kept things running so smoothly. I appreciate all of their hard work.

3.5 out of 5 Stars
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