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Killeen, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

439

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 439 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Danny and Adrianna provided exceptional service, streamlining the process and minimizing stress. Their willingness to assist and guide us through each document ensured a comprehensive understanding. We wholeheartedly recommend their services, as well as Veterans United, for any home purchase.

5 out of 5 Stars
Would Recommend

Dear Veterans United Team, There are no words big enough to describe Michelle Westbrook. She isn’t just a lender—she’s a fighter, a believer, and a life-changer. I’ve worked with her as a real estate agent, but when it came time to buy my own first home, I chose Michelle without hesitation. My file was tough, but she never gave up. She believed in me when I didn’t believe in myself, and today I’m sitting in a home I once thought was impossible. Michelle is relentless, passionate, and truly cares about every client. She doesn’t just do loans—she changes lives. Veterans United, please know how blessed you are to have her. Michelle, you’re phenomenal. Thank you for everything.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United had a clear process to help me purchase my home. I was recommended by a friend and loved working with them!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is our second time using Danny and we will always recommend him to our friends.

5 out of 5 Stars
Would Recommend

Michelle made our home buying process so easy. Her team was efficient and responsive.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing team ! Recommend this team ar 100%

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Michelle and her team ARE AMAZING! They made it so easy to buy my family our home! She simplified anything we needed! If I were you, I'd work with Michelle and her team every time! Michelle will NEVER let you down! To say they are a blessing wouldn't do justice! When you think of angels, you will hear the wings of Michelle and her team!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from John R.

We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!

5 out of 5 Stars
Would Recommend

I would 100% refer Veterans United to family and friends. My experience was great from start to finish and I couldn’t have asked for a better team to help us with our first home. Everyone was patient and accommodating to explain things to a first timer like myself, which was really important to me. I will always be grateful for the transparency and genuine nature.

5 out of 5 Stars
Would Recommend

The process was very smooth and efficient.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United is a true definition of “thank you for your service” thank you Veterans United for your service to me!

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5 out of 5 Stars
Would Recommend

Bought 2 homes and each time I’ve went with Veterans United. Could not recommend them enough!

5 out of 5 Stars
Would Recommend

Danny went above and beyond for us. He was always available to answer any questions we had. And he was extremely informative on everything, always making sure we could understand everything clearly. I've already recommended them to several coworkers

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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Made everything easier an smooth. Liked the check ups.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you for making it such an easy process. GREAT JOB !!!!!!!!

5 out of 5 Stars
Would Recommend

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See all 439 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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