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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,993 reviews
665 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,993 unfiltered reviews

5 out of 5 Stars

This was out first time buying a home and everything went so smoothly and Maggie was so helpful answering all my questions right away.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

I don’t think I could have asked for a better first time home buying experience. My team was very active and it seemed like they worked 24/7. Preapproval to closing in less than a month!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

The team was always available and helpful as we closed on our for sale by owner home. This was my best experience buying a home.

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars

I would like to express my sincere gratitude to the entire team for their dedication in successfully completing the home purchase process. I commend the company for its efficient process, and I am confident that my future experiences will be even smoother. Thank you for your hard work. Rangers lead the way!!!

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

4 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars

My team was absolutely amazing! They helped me every step of the way. It was the best home buying experience I have ever had!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

My realtor Paul Williams and my loan officer Derek Russell were amazing. Extremely helpful literally walking me through each step. Couldn't of gone any smoother

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Could not be more pleased with the amount of help and guidance with the team. Very smooth and easy process throughout. No overwhelming amounts of paperwork and easy to manage app.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

This is the most comprehensive and professional way to purchase a home, even with complications. We had a contingency deal where we had to sell our old house at the same time we bought a new one, using the equity from the old house sale as a down payment. They made the process nearly effortless. Their web interface is very well put together and manages each step clearly. It's easy to keep track of what you need to do at various stages. The people I dealt with smoothed everything over nicely, working with the title company and my realtor.The title company ultimately managed the movement of funds from the sale to the purchase, but without Veterans United I am not sure we could have succeeded in this housing market where timing is everything and corporations are buying houses to rent them out with cash. It's hard to become a homeowner when flippers and corporations use the incorrect buying method, posing as live-in purchasers. Basically you are offering a loan versus the cash the investors have. With investors using shady purchasing practices, and house prices continuing to inflate, we had a steep hill to climb.But despite these challenges, having a team like Veterans United helped us find the right house, secure a good rate, and move the seal along pretty quickly.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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5 out of 5 Stars

Excellent service,thanks

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Extremely satisfied with the great customer service, sense of urgency and streamlined process we experienced with Veterans United!
They helped with everything including q real estae agent. We prequalified, and within a month and a couple days found a home, made an offer and closed on it. Love this company.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

My experience with Veterans United was incredibly quick and smooth from start to finish. The team was efficient, responsive, and made the entire process easy to understand. Communication was excellent, and I always felt informed every step of the way. They truly know how to take care of veterans and make what can be a stressful process feel seamless. I highly recommend Veterans United.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

You just don't make a major purchase every day. From the moment I initiated my transaction, the team at Veterans United guided me through the process almost effortlessly. Their expertise and professionalism with outstanding customer service made this transaction very smooth.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Mathew was such a breath of fresh air in our new home process. Made it so easy and fast. Big thanks to Mathew and veterans united

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

The overall experience has been phenomenal. Working with Don S. and Jeremy P. Made the process smooth and worry free during an inherently stressful process.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

1.5 out of 5 Stars

Over promised then put us through the ringer to actually qualify

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

I will never go through anyone else when purchasing a home! Karol, and her team are worth their weight in gold! There was never a time that I needed something, and they didn't come through for me quickly, and with such kind professionalism. 10/10 they are the absolute best!!!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Great people. Great service. And literally hand Walked my through this

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

The process was a breeze and we were deeply supported through every aspect!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

I will never use anyone else again!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

3 out of 5 Stars

Communication great. Unfortunately unnecessary steps costing my wife and more money. But over all good experience

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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