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Killeen, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
491 reviews
679 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars
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5 out of 5 Stars

Quote from my real estate agent " Your lender is awesome! Have not worked with a VA lender before that has been so easy, attentive, and responded so quickly." This is the second home I have purchased through Veterans United home loans and both experiences have gone extremely smooth. Danny Reyna and the entire team I worked with were very attentive and responsive to any and all concerns I had. Because of this dedication, I was able to close on my home on a Friday afternoon (after getting out of work) and the loan get funded literally 10 minutes after I signed all the paperwork. Because of the great team at Veterans United I would have to say that the home buying process has been EASY especially knowing that I had a knowledgeable and supportive team of helpful people to call on with any questions or concerns. I will use them again in the future when purchasing a home and will recommend them to anyone for sure!

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A must for any and all veterans!!

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Photo submission from John R.

We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!

4.5 out of 5 Stars

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The Veterans United team was really helpful and more than happy to help me anytime I had questions!!

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Dude, just pick up the phone and call already, the people are amazing! The rest, well... that ***t is for the birds.

5 out of 5 Stars
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If you plan on buying a home you need to go see Danny Reyna he is the type of person that knows what he’s doing and also he will explain to you everything so that you will understand step-by-step and the process

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