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Killeen, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

434

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Always made sure I understood what I needed to do and made me feel welcomed. Also made sure that I knew what to look for and were patient with me and my questions

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Danny was so awesome and really made the experience so easy. He explained everything so clearly and was easy to get ahold of. He and his team were so great and helpful every step of the way. We love our new home and are so grateful to have had such a seamless and positive experience. I would recommend veterans united to anyone I know who is looking to purchase a home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Best group of people I’ve ever worked with

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kenny and Danny were great. They both worked with me to successful be able to obtain a home loan.

5 out of 5 Stars
Would Recommend

I thank you all for making buying my first home an easy and smooth transition.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

I'm not the one who enjoy surveys, because of different policies that the administrators of the process they have to ahere to. Being a former administrator of multiple multiple millions dollars cooperations you do the best you can to achieve certain profits and goals, without offending clients.
Michelle, I do appreciate you and your staff efforts to assist with the process of securing the possibility to become home owners. Thanks to you and your staff and administrative efforts it was obtained with satisfaction for sure. Thank you all for your support,services and efforts. Thank sincerely from the bottom of hearts for everything.
Sincerely,
The Snyder Family.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole experience was delightful, I truly believe it was made that way mainly due to the professionalism of the team that was put together seemingly just for me. All my team had concise, I never needed to ask for clarification on anything they explained from A-Z the total process.

5 out of 5 Stars
Would Recommend

We just want to say thank you again. We truly appreciate all that this team has done.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

There seemed to be mild miscommunications between the underwriter and loan officer at times but most hiccups were easily ironed out.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We am very grateful and gracious for the United Veterans loan’s team. They were so helpful and supportive to us and I don’t think, without their assistance and team support we would be a home owner. Our dream of owning our own home has come true because of the amazing people at United veterans loan program

4.5 out of 5 Stars
Would Recommend

Danny provided excellent and outstanding service to us. We could not be happier with his professionalism. Danny is knowledgeable and expedient.
His personable manner and patience made working with him an awesome experience. Danny was always very prompt in responding to us and never once minded repeating himself. He always explained everything clearly and in detail. His communication skills are exemplary and could not be any better. Danny goes above and beyond! He made our home buying process a great one. Danny Reyna is a gem to be treasured and a true asset to Veterans United! Also, Danny’s staff in the Killeen,TX office were very welcoming and professional. They made any office visit a pleasant one!

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5 out of 5 Stars
Would Recommend

Ada, was very helpful as well. Thank you again to the whole team❤️

5 out of 5 Stars
Would Recommend

The team, Merrie Ellis, Mike Keith, and Adriana Oms were so helpful. They were always ready to answer questions, work their magic efficiently, and kept things running so smoothly. I appreciate all of their hard work.

3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you to Merrie and Veterans United Home Loans for always keeping our best interests in mind. Every process that we have gone through thus far has been seamless and well orchestrated. We thank you for all that you do!

5 out of 5 Stars
Would Recommend

"We had a highly positive experience working with Veterans United Home Loans. Their team was incredibly supportive, providing excellent guidance throughout the entire process. They demonstrated a strong commitment to ensuring our needs were met, and were always willing to work with us to find the best solutions. We truly appreciated their dedication and expertise."

5 out of 5 Stars
Would Recommend

I would recommend this company to anyone who is serious about buying a home. If I had to do it all over again I wouldn’t change anything. Loving my new home! Thanks Veterans united.

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See all 434 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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