I'm not the one who enjoy surveys, because of different policies that the administrators of the process they have to ahere to. Being a former administrator of multiple multiple millions dollars cooperations you do the best you can to achieve certain profits and goals, without offending clients.
Michelle, I do appreciate you and your staff efforts to assist with the process of securing the possibility to become home owners. Thanks to you and your staff and administrative efforts it was obtained with satisfaction for sure. Thank you all for your support,services and efforts. Thank sincerely from the bottom of hearts for everything.
Sincerely,
The Snyder Family.
We am very grateful and gracious for the United Veterans loan’s team. They were so helpful and supportive to us and I don’t think, without their assistance and team support we would be a home owner. Our dream of owning our own home has come true because of the amazing people at United veterans loan program
Danny provided excellent and outstanding service to us. We could not be happier with his professionalism. Danny is knowledgeable and expedient.
His personable manner and patience made working with him an awesome experience. Danny was always very prompt in responding to us and never once minded repeating himself. He always explained everything clearly and in detail. His communication skills are exemplary and could not be any better. Danny goes above and beyond! He made our home buying process a great one. Danny Reyna is a gem to be treasured and a true asset to Veterans United! Also, Danny’s staff in the Killeen,TX office were very welcoming and professional. They made any office visit a pleasant one!
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"We had a highly positive experience working with Veterans United Home Loans. Their team was incredibly supportive, providing excellent guidance throughout the entire process. They demonstrated a strong commitment to ensuring our needs were met, and were always willing to work with us to find the best solutions. We truly appreciated their dedication and expertise."
I cannot recommend Veterans United till Veterans United sets and begins a Team of two and only two team members: 1. Loan Coordinator. 2. Loan Officer and that's it!
Response from Veterans United
Hi Miguel,
I appreciate you taking the time to share your thoughts with us. I understand that having a larger team involved in your loan process might feel overwhelming, and I’m sorry if it felt like too many hands in the mix. We try to structure our teams to provide specialized support at each stage, but your input is valuable, and I’ll make sure it gets shared with our team leaders.
If you have any other ideas or want to dive into this further, please don’t hesitate to reach out. I’m here to help however I can. You can reach me directly at 1-800-212-5200 or ClientAdvocate@vu.com.
Would highly highly highly recommend using Michelle Westbrook! We couldnt have asked for a better person to work with! Her communication was always in a timely manner and she manages to juggle family and work on such an impressive level knowmatter the time of day. You can tell she values her job and takes very much pride in what she does and values her clients! I am a person that ask's alot of questions because i wanna make sure i understand anything and everything as much as possible and she never once made me feel like a burden or inconvenience! She reassured us that even after our home buying process if i ever have any questions she is just a phone call away! Couldnt have asked for a better experience thanks to her!
