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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,117 reviews
791 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,117 unfiltered reviews

Starting on Page 21 of 15,204. Return to Page 1

5 out of 5 Stars

Drennan and his associates were great to work with and without hesitation I would recommend Veterans United! Thank you!!Jay & Christine Seese

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Great service and communication. Jennifer and Dana are wonderful

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

4 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

I would definitely recommend, he guide me every step of the way and explain the buying process and make it look very easy while I’m overseas.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

From the loan officer to the realtor their the best

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Excellent job from start to finish!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

4.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Hannah Rohrbough walked me through this step by step and did a great job. I would highly recommend her as anyone's Senior Loan Officer to acquire their dream home.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

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5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars

Quick responses from Ryan & his team are the most appreciated!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Jeff and Mirza and team were a pleasure to work with. Veterans' United gave me the best terms in a cash out VA loan Thank you all so much

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

As a US Air Force veteran, I can’t say enough good things about Veterans United Home Loans. From the moment I reached out for my VA loan, their team treated me like family, patient, knowledgeable, and genuinely invested in making the process smooth. My loan officer, Brock and his team walked me through every step, explaining options in plain English without any pressure. We closed on our dream home faster than I expected, with zero surprises on fees or rates. They’ve got a real heart for vets, and it shows. If you’re a fellow service member looking to buy or refi, do yourself a favor and go with VU, you won’t regret it! 5 stars all the way.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

The best service you can get. Best team; super professional and always beats the competitor.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

I was totally satisfied with the courtesy and service I received from Steven Ross and team from VU. Their communication was on point and my refinance went very smoothly.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

This was my 2nd time working with Veterans United and they again did not disappoint. Taylor Clark and his team made my home buying experience efficient and simple between their consistent person to person communication and easy to use online portal. In addition to their persistent dedication to their customers, they are genuine employees who have shown how much they care about myself and my family's well-being. If you're wondering if it's a safe bet to use Veterans United for your next home loan, wonder no more, you're in the right place.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

4.5 out of 5 Stars

Great overall experience!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

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5 out of 5 Stars

Second time working with VU and it was nothing but excellence again. Stacy and the of the team were top notch!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

I feel like Veterans United really looked out for me and my best interest. They They insured that every tee was crossed and eyes were dotted. I had to provide a few simple documents and they just took over and did the rest. I would definitely recommend Veterans United.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars

Very professional and always available to answer my questions.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Veterans United provided the best mortgage experience I have ever had, and I have purchased six homes to date. Veterans United made the process clear and guided me thru each step of the way. I strongly recommend Veterans United to any veteran seeking to use their benefits.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

My family and I have worked with Veterans United and Leana Winters for the past year and the process has been smooth every step of the way. I would recommend to any looking to transition or purchase a new property.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

Great team, very responsive and professional. The team went above and beyond at every step.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

4 out of 5 Stars

My mortgage process was smooth and easy, very little delay. My Refi encountered a very long and tedious issue with the title company and judgements for places I never lived, with names that didn't even match mine. Keep in mind, I just finished an entire mortgage and home sale less than 7 months ago with the same title and mortgage company. It took nearly 2 months to get them resolved, with VU unable to provide any information at all about progress.In the end, we succeeded and it was smooth sailing once the title issue was resolved. Clearly they need better title companies or a team of specialists to review erroneous judgement claims. My "locked in rate" was days away from expiry when they finally closed.I will continue to use VU, but this last round of experiences did put a damper on my enthusiasm.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

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