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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,132 reviews
800 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,132 unfiltered reviews

Starting on Page 23 of 15,205. Return to Page 1

5 out of 5 Stars

Brian, and Abby, were amazing to work with. They were prompt in answering questions, transparent throughout the entire process and made our home buying process a headache free experience. I truly can't say enough about how easy they made everything for us.Brian was extremely knowledgeable and ensured every question we had was answered completely and that there was no confusion about any of it. He exemplifies a strong commitment to instilling confidence in home buyers and it's clear that what he does goes beyond "reading from a script" or just checking off the boxes.Abby constantly followed up with us every step of the way, at one point I believe Brian was out of the office and we had sent him an email with a question and Abby made a point to call us back, not email, to answer our question. She made it clear that she was available to us for any questions we had and communicated updates even when we weren't reaching out for one.Honorable mention: We haven't interacted much but we had another member reach out after our closing, Mitch as a point of contact moving forward and to let us know that the team was still available if we ever had questions.Thank you again to all of you for making this daunting process so easy for us. We truly appreciate everything you did.P.S. The coffee mugs were a heart warming touch.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Amazing experience

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Working with Veterans United was such a blessing! Throughout the whole process my husband and I had a team of people supporting and assisting us, answering all of our questions, following up, keeping us on track and cheering us on. Our homebuying concierge, Andrea was particularly delightful- she remembered all the little details about who we are as people like our pets, our hobbies, our goals, etc. Our loan team even sent us a huge custom curated package of goodies and housewarming treats! Everyone was professional, the app is user friendly, and their rates are competitive with all the other banks that we considered for financing. Ultimately, Veterans United was the BEST choice we could have made and we are so grateful for all of the hard work that Scott, Bailey and Andrea did to help us secure our dream home!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Hard working Team!

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars

John S. and Andrew and the team were outstanding! Streamlined is the best way to describe our experience for the refinance. We are very grateful for the clear communication and speed of closing out our refinance. We locked in a great rate. Thank you so much!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

Joel and Chris were extra instrumental and get me my new home or on my loan to get my dream house. It’s awesome. We love it. I recommend you go with Chris and Joel two of the best people in the business.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

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5 out of 5 Stars

This was very smooth and effortless the whole team was wonderful from start to Finish Dan Perry always Exceptional

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Dedicated to providing amazing support. Timely and professional. Felt hassle free as the buyer.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

John Parker and his whole team did a amazing job each person I spoke to was very knowledgeable,patient and kind we found a beautiful home 🏡 in Kansas we never experienced such wonderful services as a military family we will definitely Recommend venteran united they live up to there name💯💯💯💯💯💯💯

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

This team from Veterans United is top notch. Mr. Sullivan team, They made everything easy for me. I usually get stressed when buying a home( 4th home ) but they had everything under control. Very easy process. I also wanted to thank Veterans United for the package of cool things for my pet and myself. I recommend Veterans United and get Mr. John Sullivan team to work for you.
Thanks Team!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

5 out of 5 Stars

Very good service and helpful throughout
Process.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

We had a great experience.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

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Experience first-hand why 363,042 homeowners give us a perfect score!

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5 out of 5 Stars

Marcus is 100 percent on top of everything I needed.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

The team at Veterans United took care of my every single need. I loved every last second of this process. Veterans United was able to deliver even faster than I was wanting.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Allison and the team at Veteran’s United are the best at what they do, and I would recommend them to any of my friends.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Jeff and gray were exceptional in their professionalism and assistance throughout the entire process. Wouldn’t have made it all the way through without them.Big shoutout to Jeff. Hard worker and hope others are able to work with him in the future.

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Photo submission from Kyle E.

Excellent experience! We had our offer in and closed in under 30 days! Chace will go out of his way to help get things rolling fast while making sure you understand everything. Highly recommend! Thanks again.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4.5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

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