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Killeen, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
491 reviews
678 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 491 unfiltered reviews

Starting on Page 8 of 17. Return to Page 1

5 out of 5 Stars

Veterans united was the best experience for us in our Buying a Home process. I would recommend this to every veteran.

5 out of 5 Stars

I have recommended Veterans United to 3 soldiers so they can experience the excellent service you guys offer. With this type of service, I have no reason to inquire about other companies unless the rates are significantly different.

5 out of 5 Stars

Merrie Ellis did a outstanding job!!!
She always goes above and beyond for her clients!!
She’s truly amazing at was she does and is always looking out for the best possible outcomes for her clients, we have gone with her for multiple properties and she always makes it happen!
She has our business until she either retires or moves away! Thank you Merrie!!

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars

Few to many phone calls for my taste but everyone kept me up to date and worked hard to get everything done in such a short time.

4.5 out of 5 Stars

Their app/web interface is easy to use/follow and was promptly updated by their team whenever there was a new document/change.They were transparent with the whole process. We always felt "in the loop" and didn't get a bad vibe when we asked questions.All in all, my wife and I had a very pleasant experience working with Danny and their team at Veteran's United Home Loans!

5 out of 5 Stars

Merrie definitely backs up her profession and when she tells you that there's always a way , believe her! She's the best and such a beautiful genuine person. My journey and experience was absolutely wonderful and a breeze with Merrie!!! I would Definitely work with her again for sure!

4 out of 5 Stars

Overall, it was a very positive and smooth. Until proven otherwise, Veterans United is good in my book. Thanks to everyone that contacted me. Very professional organization.

5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars

From day 1 until closing date they commit to give us the best service, they keep us updated of all steps , they were flexible to pur schedules, definitely I'll go back with them to buy my second house

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

We really appreciated the ease of working with Veterans United lending crew and team. The portal app made it convenient as well!

5 out of 5 Stars

i love Va homes loans, my husband and i really appreciate all that the have done for us...
i would refer you to the pope and the president.God bless you all, your whole team was awesome

5 out of 5 Stars
5 out of 5 Stars

Veterans united is great! Didn't see the point of the concierge

5 out of 5 Stars

Michelle and her team were hands down the best. They made my home buying process go as smooth as possible. I highly recommend their services to anyone looking to purchase a home.

4.5 out of 5 Stars
5 out of 5 Stars

My loan officer was exceptional 10/10

Ready to see for yourself?

Experience first-hand why 394 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

it has been the best experience i have eve had with a loan place and with your new light house program it helped me more then anyone can think or say you guys need to promote that program more

5 out of 5 Stars
5 out of 5 Stars

First time home buying experience. Though we was a little anxious, this entire team took the time to appreciate that and answer all of our question and let us lean on their experience and expertise. My wife and I discussed on multiple occasions how taken care of we felt.

5 out of 5 Stars

Out standing work!!! Michelle is a rockstar and she was amazing to work with.

4 out of 5 Stars
5 out of 5 Stars

Veterans United provides excellent loan service and Merrie Ellis is the best representative you could ask for.

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