Clint Dunlap was very knowledgeable and easy to work with. He explained things thoroughly and always gave me updates. Clint Dunlap should get a raise! He went above and beyond to get my loan to close on time.
Katy and her team were very helpful throughout the refinancing process. Any questions I had were promptly answered and explained with detail. 10/10 would recommend!
You sent me an email that says my tax information is ready yet when i go to the website under documents there's nothing there.
Response from Veterans United
Hi Millard,
Thanks for calling this out. I’m sorry for the confusion. Getting a notification that something is ready and then not seeing it in your documents is frustrating.
I’d like to have our Client Advocate team take a look and help make sure you can access what you need. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
Allison and Aaron were amazing and very driven to help us get our home. They went above and beyond our expectations in communicating with us and letting us know where we were at in the process and what we needed to do next. We never felt alone or confused, they were there tohelp us every step of the way. Allison and Aaron did whatever they could to make our dreams come true and we will appreciate them along with Veterans United forever.
Sheldon, Danielle and the team went above and beyond. No matter how difficult our information was to obtain, they helped us find a way. We would not have our home without them! They are genuinely the sweetest people I have ever had the pleasure of working with. I can not recommend them enough!!
Josh and his team are absolutely wonderful.
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Tommy Purk made it possible for me to close in 3 weeks. Excellent work and very much appreciated.
My team was efficient and detailed. Prompt to respond and very thorough.
I felt very supported through every step of the process and that’s super important as a first time homebuyer.
I had the best experience with my team. I am happy to be a part of the Veterans United Family!
Very good work
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We worked with Liz Tilley and Brenda Kelly. They are an amazing team, we hit a lot of obstacles during this process and they were there every step of the way.
Very good professional friendly staff. Good Communication with texts emails and phone calls. Was always there to listening to my concerns and any questions I may have had. And answered any concerns and questions in a timely manner.
I was very nervous the team told me what I needed to do every step of the way it went so smooth.
Super easy
I researched and reviewed many mortgage companies aimed at Veterans. Veterans United was consistently the company that had the highest service and satisfaction rate. I begain my homebuying journey 2 years ago with less than Ideal credit. Veterans United worked with me for over two years to build my credit, purchase my dream home, and guided me throughout the process along with my realtor.Working withMax, Eric, Jill, and Ally was an amazing experience and if you're looking to purchase a home with a VA loan,Veterans United is not if you should work with them, but how soon.
Working with Jake and Rachael was an absolute pleasure during our home buying process. Both were punctual with communication and kept us informed through the entire process. 10/10 recommend.
Malachi is incredible! Bae’s wonderfulness is contagious! Jake’s attention to detail and drive is commendable. Thank you for the quick 30 day close!
