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Killeen, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

379

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United provides excellent loan service and Merrie Ellis is the best representative you could ask for.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

This team is outstanding! I had to move on very short notice and without Danny and his team, it would not have been possible for my family to complete. At least not possible without me moving as an advanced party leaving my family behind to work the purchase and closure. Mortgage and insurance products and the processes within are complicated, but these guys answered questions and helped me make informed decisions without making me feel like I was uneducated.

4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

It wasn’t a very hard process the app was very user friendly, underwriting sucks but I’m pretty sure everyone says that, overall very eye opening experience. And I would recommended Michelle (my loan officer) to anyone of my friends because she was great.

5 out of 5 Stars
Would Recommend

Thanks to everyone involved to make this process complete!

5 out of 5 Stars
Would Recommend

I can honestly say we would not have the home we have now, if not for the help of the VA Home Loan Team, every single VA Home Loan representative was very informative , knowledgeable and extremely kind as we journeyed the home buying experience, We are forever grateful! And I will always, always! Suggest VA Home Loans to any Veteran!! And again from our family yours, thank you all so much!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

No words can truly express how we feel. Our dream has been actualized and we cannot be more grateful. Merrie, Mike, Todd, Kyle, and Danny all played a crucial role. This was our first home buying experience and everyone was graceful and patient with all of the questions we asked. Their dedication to excellence and service has been second to none. A 1 to 10 scale is not adequate to reflect their actual impact. Though words do not express our gratitude I will simply say thank you for everything and I will definitely let everyone I know how well we were taken care of.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United and all it’s team members and professional associates were outstanding. My and my family will be forever grateful with our first home buying experience thanks to VU!!

5 out of 5 Stars
Would Recommend

Veterans United made the home loan process a quick and easy process. Our loan officer Danny is the best! Excellent service Danny! And thank you!

5 out of 5 Stars
Would Recommend

Great team to work with, would definitely work with them again in the future!

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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Greatly appreciate your cooperation and support

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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See all 379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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