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Killeen, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

398

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
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Showing all 398 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From day 1 until closing date they commit to give us the best service, they keep us updated of all steps , they were flexible to pur schedules, definitely I'll go back with them to buy my second house

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We really appreciated the ease of working with Veterans United lending crew and team. The portal app made it convenient as well!

5 out of 5 Stars
Would Recommend

i love Va homes loans, my husband and i really appreciate all that the have done for us...
i would refer you to the pope and the president.God bless you all, your whole team was awesome

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans united is great! Didn't see the point of the concierge

5 out of 5 Stars
Would Recommend

Michelle and her team were hands down the best. They made my home buying process go as smooth as possible. I highly recommend their services to anyone looking to purchase a home.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My loan officer was exceptional 10/10

4 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

it has been the best experience i have eve had with a loan place and with your new light house program it helped me more then anyone can think or say you guys need to promote that program more

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

First time home buying experience. Though we was a little anxious, this entire team took the time to appreciate that and answer all of our question and let us lean on their experience and expertise. My wife and I discussed on multiple occasions how taken care of we felt.

5 out of 5 Stars
Would Recommend

Out standing work!!! Michelle is a rockstar and she was amazing to work with.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United provides excellent loan service and Merrie Ellis is the best representative you could ask for.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This team is outstanding! I had to move on very short notice and without Danny and his team, it would not have been possible for my family to complete. At least not possible without me moving as an advanced party leaving my family behind to work the purchase and closure. Mortgage and insurance products and the processes within are complicated, but these guys answered questions and helped me make informed decisions without making me feel like I was uneducated.

4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

It wasn’t a very hard process the app was very user friendly, underwriting sucks but I’m pretty sure everyone says that, overall very eye opening experience. And I would recommended Michelle (my loan officer) to anyone of my friends because she was great.

5 out of 5 Stars
Would Recommend

Thanks to everyone involved to make this process complete!

5 out of 5 Stars
Would Recommend

I can honestly say we would not have the home we have now, if not for the help of the VA Home Loan Team, every single VA Home Loan representative was very informative , knowledgeable and extremely kind as we journeyed the home buying experience, We are forever grateful! And I will always, always! Suggest VA Home Loans to any Veteran!! And again from our family yours, thank you all so much!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 398 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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