Scott Davis and Kurt Lofton were very helpful and informative. They were great. The underwriting process was very stressful. It seemed like the underwriters wanted more and more documents. The whole process ran right to the closing date which caused a lot of stress and anxiety.
We were super impressed with Matthew Rehl and his entire team. The entire process from start to finish was awesome and very little stress. These guys worked together like a well oiled machine. Quick responses to questions and problem solving. I really can’t say enough about the highest quality of customer service and kindness that we received. Outstanding job fellas! Thank you for making our homeowners experience the greatest!!
This company was recommend by friends and i will pass the word along to more if they are looking for a house
After schedulingb a closing day Veterans United informed me that they didn't know that i was closing on that day and cost me a days vacation with even an apology
Response from Veterans United
Hi Luke,
I’m really sorry for the frustration this caused. Taking a day off work for a scheduled closing is a big deal, and we should have been aligned and communicated better. I also regret that you didn’t receive an apology at the time.
If you’re open to it, our Client Advocate team would appreciate the chance to look into what happened. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
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Great teams! Very helpful and put you first.
Great lender. The first and only to consider a loan for me.
Thanks everyone for all the hard work. It was great working with this group . They always made sure that we understood everything.
Smoothest house buying experience. Miguel and his team went above and beyond.
My experience with Veterans United, and in particular with Jeff Magsamen and his team, has been phenomenal. They are incredibly knowledgeable, responsive, respectful, and they have unequivocally earned my trust and respect. Based on my experience over the last several years (which includes a VA loan, a VA loan refinance at a lower rate, and I don't know how many questions in between), I can't image doing business with anyone else, and I hope I never have to.
Very good at her job. I would recommend her. She is very knowledgeable and very helpful.
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Experience first-hand why 360,435 homeowners give us a perfect score!
It went great. Veterans united worked hard and made sure I was up to date until the end.
Overall great service, support and team. Minor hiccups towards the end but a good experience overall
Zach and his team were truly amazing! They all made the home buying experience painless and smooth. My wife and I truly appreciate their dedication to our loan service.
The whole staff was amazing. I couldn't have asked for a better experience!
Awesome to deal with!
